Intercultural Training for Global Teams & Units

GROVEWELL LLC closed on 31 December 2020. More information here.

For boundary-spanning teams and units, GROVEWELL offers training that conveys the insights and practical skills gathered from 60 years of intercultural research and experience, and that are applicable to the everyday events and challenges of people collaborating while far apart.

Access our simple process for initiating training. Or access our cornerstone explanation of leadership training.

The Learn More button will bring a reply from partner Cornelius Grove. Or phone him at +1-718-492-1896.

The Nature of Grovewell's Intercultural Training

GROVEWELL's intercultural training doesn't emphasize facts about another nation. Its focus is on behavior modification so that participants can increase their adaptability and more effectively build relationships and work more productively with counterparts who are in, or from, that nation.

Influencing Colleagues Across Organizational Units & Mindsets is our more advanced program for global teams and units, building international influencing skills that also are matrix-savvy.

NOTE: Cultural training for global teams and units is not identical to cultural training for expatriates and their family members. To learn more about GROVEWELL's expat support services, visit our Expatriate Training portal.

Access ADDITIONAL INSIGHTS about GROVEWELL's approach to training global teams and units.



Two basic types of intercultural training:

  1. Culture-general training introduces the “culture concept,” that is, the way culture has come to be understood by anthropologists, interculturalists, and others who study culture professionally.
  2. Culture-specific training addresses the day-to-day interactions among people from two or more cultural backgrounds (for example, French and Chinese) who are purposefully interacting. This training enables participants to develop new behaviors and skills for productive interactions with counterparts from abroad, as well as greater overall adaptability.

The most effective and immediately applicable training begins with culture-general training, and continues with culture-specific training. A typical sequence of training events is:

  1. at least half a day of culture-general training, then
  2. at least a full day of culture-specific training.

How Intercultural Training Is Delivered

A component of training with broader objectives

Cultural training usually occurs as an integral component of training that's designed primarily to support the attainment of broader organizational objectives. For example, consider the GROVEWELL program entitled Influencing Colleagues Across Organizational Units & Mindsets, which is about influencing colleagues within global organizations. As this program progresses, it gradually becomes infused by the intercultural perspective.

Customized specifically for each client

Whether face-to-face or virtual, GROVEWELL has almost no cultural training programs that are "off-the-shelf." (An exception is our Global Leadership Essentials program.) Each of our cross-cultural trainings is customized with a specific client and its business and global objectives in mind. We’re most effective when we actively partner with your people, or at least when our preparations are informed through interviewing of several of your key global players.

Increasingly delivered using blended learning methods

With global units typically scattered around the world, and with the rise of virtual communication, intercultural programs increasingly are using both face-to-face and virtual delivery options, creatively combined to fit each client’s needs and constraints.

FACE-TO-FACE, OR “IN-ROOM,” CULTURAL TRAINING applies a wide variety of delivery methods, including many that invite active involvement by all participants. This is important because the basic objective of the training is behavior modification, not merely knowledge retention. Cultural training frequently makes use of simulation exercises, such as GROVEWELL’s own Randömia Balloon Factory.

Although the dynamism and active involvement of in-room training cannot be consistently equaled by virtual methods, it’s also true that bringing numerous trainees from far away is likely to be prohibitively expensive. These days, however, there’s an alternative:

VIRTUAL TRAINING, PRIMARILY VIA WEBINARS, is able to attain, surprisingly well, most of the outcomes of face-to-face training. When webinars are expertly planned and facilitated, role plays can occur, small groups can meet and report, and spirited discussions can occur. (We’ve even found a way to include a version of our Randömia Balloon Factory simulation in our virtual trainings!)

Webinar training is an effective option when it is supported by focused efforts to create webinar materials of transparent clarity; to inform participants of what to expect; to enable participants to build virtual acquaintances with each other; and to support their online learning with offline readings, exercises, and small-group collaborations.

BLENDING FACE-TO-FACE AND VIRTUAL TRAINING is how GROVEWELL has been serving a major global client during the past five years. In this particular case, GROVEWELL and our client partnered to develop the following learning process for the training cohorts (in São Paulo, Buenos Aires, Paris, Shanghai, and Wuhan):

  • over a six-week period, four facilitated webinars of 1¼ to 1½ hours, followed by…
  • one full day (or two half days) of face-to-face, or "in-room," training, followed by…
  • two weeks later, a final facilitated webinar of 1½ hours to achieve course closure.

The Learn More button will bring a reply from partner Cornelius Grove. Or phone him at +1-718-492-1896.



Our Uncomplicated Process Additional Information about Each Step
Contact us by email, phone or the Learn More button. We'll need your location, the number of participants, and the purpose of the training.
We'll try to assign a trainer in your area. Depending on the purpose of the service, our trainer will need to travel to/from your site.
Fees depend on days & number of trainers. We rarely set fees based on number of participants. However, see the next line below.
We request no more than 20 trainees per session. If you have over 20 trainees, we will expect either a second session or a second trainer.
GROVEWELL has no contract that you must sign. We do expect to receive a purchase order from you (or other payment guarantee).



  • Clients arrange for our coaching, consulting, or training services by means of either a formal contracting processes or an informal agreement. We adapt to each client’s requirements. We do not require a contract.
  • Our fees are set by the number of deliverers and the duration of the services. (We rarely charge on a per-participant basis.) For a half-day or less of on-client-site services, we charge 75% of our full day rate.
  • Additional fees might apply in some cases, such as for development, customization, or materials design. Any expenses – deliverer travel, materials shipping, etc. – are passed on to our client at cost.
  • We authorize services to occur after we receive verification from our client that our invoices will be honored. Usually, verification occurs by means of a Purchase Order number.
  • For details, contact Cornelius Grove using the Learn More button, or phone him at +1-718-492-1896.